Payment Operations Analyst
Swan
- Paris, France
- Mid Level
- Posted
Join Swan, Europe's embedded banking specialist, as a Payment Operations Analyst. In this role, you will own the last mile of payment operations, handling exceptions and incidents, and using AI tools to streamline processes. You will also be the go-to payment expert for various internal teams and lead improvement projects. The ideal candidate will have a strong automation mindset, AI fluency, and a background in payments or banking.
- End-to-end resolution of incidents related to banking transactions, including credit transfers, direct debits, and card transactions.
- Execution of non-STP transactions and management of card disputes and chargebacks.
- Collaboration with internal teams and external partners to ensure compliance with regulatory obligations and controls.
EUR 48 - 56