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Forward Deployed Engineer

Clera

About the Role

Join a B2B procurement technology team building AI software for enterprise procurement. In this customer-facing engineering role, you will turn on-site discovery into production software, improve AI agent performance, and help customers realize value from their workflows.

What You'll Do

  • Work on-site with procurement teams to understand their workflows and translate broad requests into clearly defined problems.
  • Review agent conversations and execution traces to identify failure patterns and improve prompts, context, and tool use.
  • Turn recurring AI failures into evaluation cases in collaboration with the AI team.
  • Build product features, customer-data adapters, and integrations that connect enterprise systems and data sources.
  • Take solutions from initial discovery through production rollout, then observe real user behavior and iterate.
  • Bring repeated customer needs into shared product and platform capabilities.

What We're Looking For

  • At least 2 years of professional experience delivering software used by real users.
  • Strong full-stack or backend foundations, including production APIs, SQL, and relational databases.
  • Production experience with TypeScript or Python; experience with React, Next.js, or similar frontend frameworks is also useful.
  • Experience with enterprise integrations, LLM applications, or technical customer-facing work.
  • Ability to investigate system behavior using logs, traces, or conversation histories, and improve software based on observed user behavior.
  • Clear communication with users, IT teams, and engineers, plus willingness to travel and work directly with customers.
  • Experience with PostgreSQL, Supabase, Vercel, and connecting multiple systems or data sources is relevant.
  • Procurement experience is not required.

Compensation & Benefits

Competitive salary and meaningful equity are offered. Visa sponsorship is not available.

Location

On-site in Berlin, Germany, with required travel and customer-site work.