Warehouse Operator/Service Technician
rbanw
- Medford, United States
- On-site
- Full-time
- Mid Level
- Posted
Our Story
We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.
At Renewal by Andersen of Oregon, we take pride in delivering top-tier service to our customers. We are seeking a skilled and motivated
Warehouse Operator/Service Technician
to join our team. This role plays a key part in our Signature Service experience, diagnosing and resolving installation issues in customers’ homes while also supporting day-to-day warehouse operations.
As a Warehouse Operator/Service Technician, you’ll split your time between the field and the warehouse: servicing and repairing previously installed Renewal by Andersen products, and receiving, organizing, and staging the materials that keep our teams running. If you have a background in carpentry and window installation, enjoy solving problems, and take pride in leaving customers happy, we encourage you to apply!
Schedule
Monday-Friday
What's in it For You?
Competitive Pay
$25-$26 hourly pay.
Comprehensive Benefits Package
Health, dental and vision insurance, along with long-term disability coverage. Health Savings Account and Flexible Spending Account available.
401(k) with Company Match
Competitive company contributions to help you plan for the future.
Paid Time Off & Company Paid Holidays
Generous PTO policy and paid holidays to support work-life balance.
Career Growth Opportunities
Ongoing training on Renewal by Andersen products and installation processes.
Responsibilities
Service & Repair
Diagnose and repair previously installed windows and doors, including parts replacement, trim, caulking, siding, paint, and drywall touch-ups.
Customer Communication
Keep customers, team members, and management informed, and collect payments as needed.
Documentation
Complete accurate paperwork on time.
Vehicle Care
Maintain and stock the company vehicle for each job.
Warehouse Operations
: Load and unload trucks, receive shipments, and verify product accuracy.
Inventory Management
Perform counts, inspect for damage, and keep stock organized and accurately recorded.
Safety & Cleanliness
Maintain a clean, organized, and safe work environment.
Additional Duties
Assist with other tasks as assigned.
Qualifications
Experience
At least 1 year of carpentry and window installation experience required; 2-3 years preferred.
Licensing
Valid driver’s license with a good driving record required.
Safety Compliance
Must follow Lead Safe Work Practices and OSHA standards.
Construction Knowledge
Basic knowledge of construction, carpentry, remodeling, framing, building materials, and industry terminology.
Mechanical Aptitude
Ability to dismantle and reassemble windows, window coverings, and hardware.
Technical Skills
Basic computer skills to use a tablet, basic math skills, and legible writing.
Customer Service
Strong interpersonal and communication skills with genuine empathy for customers.
Physical Requirements
Must be able to repeatedly lift 50-75 lbs. unassisted, occasionally lift or move up to 120 lbs., and climb and work from ladders and scaffolding.
Expectations
Reliability & Attendance
Punctual with a strong commitment to great attendance.
Professionalism
Handle customer concerns and conflicts with tact, patience, and diplomacy.
Accountability
Take ownership of your work and performance.
Attention to Detail
Deliver quality work and accurate records every time.
Attitude & Mindset
Maintain a “get-it-done” and “get-it-done-right” approach.
Work Environment
Comfortable driving throughout the day and working in all weather conditions and tight spaces.
Join Us
Be the go-to problem solver for Renewal by Andersen of Oregon, and help our customers love their windows and doors for years to come. If you enjoy hands-on work, staying active, and taking pride in a job done right, this is the opportunity for you!
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
Additional information? Feel free to visit our career page at https://www.tiffee.com/
