Manager, Quality Master Data & Documentation Systems

ROLE SUMMARY The Manager, Quality Master Data & Documentation Systems provides strategic and operational leadership for quality master data governance, documentation systems, and quality information management processes supporting laboratory, manufacturing, and quality operations at the Rocky Mount site.

The role leads the Lab Systems Master Data team and partners with Laboratory, Quality, Operations, and other cross-functional stakeholders to ensure compliant, efficient, and sustainable management of quality data, documentation systems, and business processes.

This position leads and advances key quality and documentation platforms, including gLIMS, rDOCs, QDOCs, SDS/electronic forms, and PDOCs, ensuring effective support of laboratory operations, batch records, SOPs, controlled documentation, and site compliance requirements.

Responsibilities include oversight of master data configuration, migration, reporting design, system enhancements, and the creation and maintenance of product, specification, parameter, method, and related master data resulting from process changes, compendial updates, process improvements, new product introductions, and other site initiatives.

The Manager drives continuous improvement initiatives, data governance activities, and cross-functional projects that enhance system effectiveness, data integrity, compliance, and operational efficiency. The role serves as a key business partner in identifying and implementing sustainable solutions that support evolving business needs, quality systems, documentation platforms, and digital capabilities across the site.

The successful candidate will demonstrate strong leadership, project and change management capabilities, a risk-based decision-making mindset, and a working knowledge of LIMS, master data management, GMP quality systems, pharmaceutical manufacturing and laboratory operations, and data integrity principles.

This position supervises a team of approximately six colleagues within the Lab Systems Master Data organization and fosters a culture of collaboration, accountability, compliance, and continuous improvement.

ROLE RESPONSIBILITIES Lead, coach, and develop the Lab Systems Master Data team through clear priorities, workload management, training, performance management, and access to appropriate subject-matter support to ensure consistent execution and sustained team capability.

Provide leadership for quality master data processes and partner with appropriate functions to drive improvements across documentation systems, including gLIMS, rDOCs, QDOCs, SDS/electronic forms, and PDOCs, supporting laboratory operations, batch records, SOPs, controlled documentation, and site compliance requirements.

Partner with Quality Control Laboratories, Environmental Control, Document Systems, and Incoming Material Quality to oversee master data configuration, migration, reporting design, functional verification, and maintenance for products, specifications, methods, parameters, materials, and other data-system elements.

Oversee and coordinate the implementation of master data supporting raw materials, finished products, stability programs, product transfers, new product introductions, compendial updates, process improvements, and other site changes.

Lead cross-functional system and process improvement projects by defining deliverables, managing priorities, budgets, and timelines, applying change management principles, communicating project status, and escalating significant risks or delays.

Provide risk-based leadership for master data, documentation systems, and related quality processes, including review or approval of change controls, SOPs, batch-record updates, and system-access requests, as applicable to the role. Oversee departmental deviations, impact assessments, CAPAs, and audit-observation responses to support appropriate investigation, documented resolution, and timely closure.

Monitor workload, team capacity, project execution, system performance, and key performance indicators to identify trends, manage operational risks, and provide meaningful updates to site leadership.

Represent Rocky Mount requirements in site and global governance forums, including the LIMS User Council and LIMS Master Data Council, and represent the Lab Systems Master Data function during regulatory inspections and audits.

BASIC QUALIFICATIONS BA/BS degree with at least 4+ years of experience; OR a master's degree with at least 2+ years of experience; OR a PhD with 0+ years of experience; OR an associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience Experience managing direct reports, including coaching, prioritization, performance expectations, and colleague development.

Strong verbal and written communication skills and attention to detail. Demonstrated ability to influence cross-functional teams and lead through complexity and ambiguity. Proficient with Microsoft Office. Experience in Quality Document Systems. Capable of organizing data from multiple sources and extracting key information. Strong critical thinking and problem-solving skills. Resourceful and innovative approach.

PREFERRED QUALIFICATIONS Experience with using AI usage Mastery of core computer software/systems (Word, Excel, PowerPoint, etc.). Experience with Veeva Vault (eQMS) Experience with rDOCs Doc Management Systems Understanding of sterile product manufacturing. PHYSICAL/MENTAL REQUIREMENTS Occasionally lift a computer system and/or instrument up to 50 pounds.

Use a computer terminal for up to 8 hours per shift, work around moving equipment. Stand for up to 8 hours, sit for up to 8 hours, walking, climbing stairs, responding to visual warning indicators, respond to audible warning indicators, respond to color or special visual indicators, wear specialized protective.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Primary work schedule is day shift, Monday – Friday but evenings, weekends and holidays will be required, as needed to support manufacturing processes at the Rocky Mount site. Minimal travel may be required.

Relocation support available OTHER JOB DETAILS Last Date to Apply for Job: November 16th, 2026 The annual base salary for this position ranges from $106,000.00 to $176,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 15.0% of the base salary and eligibility to participate in our share based long term incentive program.

We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.

Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com).

Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S.

work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.

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EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers . Quality Assurance and Control