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Return Team Leader

Ninja

# Return Team Leader

> Ninja · Jeddah, Saudi Arabia · Full-time · Posted 2026-11-09

**Workplace:** on_site

**Department:** Supply Chain

## Description

  • We are looking for a motivated and detail-oriented **Return Team Leader** to oversee and manage return operations, ensuring efficient processing, accurate documentation, and compliance with company standards.
  • **Key Responsibilities:**
  • Lead, supervise, and develop the returns team, ensuring effective handling of damaged and expired products.
  • Optimize return processes to minimize losses and maximize product recovery.
  • Coordinate with Logistics, Inbound, Stock Control, Procurement, and other relevant departments to ensure smooth operations.
  • Conduct regular audits and analyze return data to identify trends, root causes, and improvement opportunities.
  • Manage supplier relationships and negotiate return terms.
  • Ensure adherence to company policies, quality standards, and regulatory requirements.

## Requirements

  • Diploma in Business Administration, Supply Chain, Logistics, or a related field (required).
  • Bachelor's degree in a related field is an advantage.
  • Minimum 2 years of experience in a similar role, preferably within the retail industry.
  • Strong leadership, communication, and negotiation skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in Microsoft Office and inventory management systems.
  • Ability to work under pressure and meet deadlines.

## Apply

[Apply at Ninja](https://apply.workable.com/ananinja/j/03B721D523/apply)

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