Integration Specialist

Responsibilities

• Manage the onboarding and activation of new and existing brands.
• Set up, configure, test, and maintain integrations.
• Coordinate with external partners on branch mapping, menu setup, configurations, and activation.
• Troubleshoot integration, API, menu sync, order flow, and availability issues.
• Monitor integration-related cancellations and identify recurring issues.
• Handle and follow up on high-impact and key-brand issues until resolution.
• Maintain accurate records and share recurring issues and improvement opportunities.

Requirements

• 2+ years of experience in Integration, Technical Operations, Technical Support, Partner Operations, or a similar role.
• Good understanding of APIs and third-party integrations.
• Experience troubleshooting technical and integration-related issues.

Integration Specialist

Ninja · Riyadh, Saudi Arabia · — · Posted 2026-10-19

Description

We are looking for an Integration Specialist to manage and support integrations between Ninja, our brands, and external partners. The role focuses on onboarding, troubleshooting, and ensuring smooth day-to-day integration operations.

Requirements

• Experience working with external partners and cross-functional teams.
• Experience in E-commerce, Food Tech, Delivery, SaaS, or a similar industry is a plus.

Apply

[Apply at Ninja](https://apply.workable.com/ananinja/j/C555B7B4ED/apply)