Sr Dir I, Advanced Analytics

Claims data is only valuable if it changes decisions. As Sr. Director, Business Analysis, you will lead the team that turns the US Casualty claims performance into insight for claims leaders, actuarial and underwriting partners, and the clients who trust us with their risk. Few analytics roles put you this close to the customer: your work will inform how we run the business and how we win it in the market. This is a range posting for a grade 19 - 20. What you’ll do Lead and develop a high-performing analytics team , including a manager and eight analysts, with a dedicated team supporting our Mobility segment. Own how we measure claims performance.

Partner with Client Service to equip them with the data they need to sell our claims handling value proposition in the market, notably in the Mobility & Helmsman segments.

About Liberty Mutual

Turn data into a competitive advantage.

Responsibilities

• Act as a thought leader in designing new KPIs that strengthen our measurement framework and help the organization set priorities.
• Share claims insights with actuarial and underwriting partners to inform pricing, risk selection, and strategy.
• Be a strategic partner across Enablement.
• Advise fellow Enablement teams on strategic priorities and opportunities.
• AI adoption across the analytics function, from reporting and insight generation to how the team works day to day.
• Prioritize with discipline.
• Balance competing demands as business needs shift, and focus the team on work that matters most.
• You’ll define the metrics a major casualty claims organization runs on, influence underwriting and actuarial decisions with your work, and tell the data story directly to clients.
• You’ll also lead the team’s adoption of AI, with a mandate to change how analytics gets done.

Requirements

• This is a high-impact, high-visibility role.
• Master's degree in Mathematics, Economics, Statistics or other quantitative field; Phd helpful given quantitative work overseen
• Minimum of 10 years' experience in an analytically driven environment
• Excellent quantitative, analytical, and problem solving skills are required
• Expert knowledge of data sources, tools, and business processes, including a sophisticated understanding of cross-functional operations and business drivers
• Expert knowledge of advanced statistical techniques
• Proven ability to influence other leaders across an organization