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Accounts & Administration Officer (XERO) | Work from Home

Twoconnect

The Accounts and Admin Officer supports the day-to-day operations of a boutique legal services firm, ensuring administration is organised, responsive, and efficient. The role focuses primarily on administrative coordination, client and document management, with a smaller component covering invoicing, accounts administration, and basic bookkeeping.

Responsibilities

  • Twoconnect · Philippines (Remote) · Full-time · Posted 2026-11-09
  • Monitor shared inboxes and respond to administrative requests.
  • Coordinate calendars, meetings, appointments, and follow-up actions.
  • Maintain accurate client and matter records, filing systems, and document control processes.
  • Support client onboarding by collecting information, issuing forms, and tracking outstanding requirements.
  • Format, proofread, and distribute correspondence, reports, and other documents.
  • Track deadlines, action items, and follow-ups, escalating issues where required.
  • Coordinate supplier, office, and team administration activities.
  • Maintain contact, referral, and opportunity records.
  • Assist with proposals, engagement administration, and service coordination.
  • Prepare and issue invoices based on approved billing instructions.
  • Process supplier invoices, expenses, and maintain accounts payable records.
  • Record receipts, maintain accounts receivable records, and follow up on outstanding payments.
  • Assist with basic bank and credit card reconciliations.
  • Prepare billing and administrative status reports and identify process improvements.

Continuous Improvement

  • Improve templates, checklists, and file management processes as the business grows.
  • Support additional administrative duties as required.
  • Improve templates, checklists, and file management processes as the business grows.
  • Support additional administrative duties as required.

Requirements

  • A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred.
  • At least three years’ experience in administration, office coordination or professional services support is essential.
  • Proficiency in Xero accounting software is required.
  • Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded.
  • Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential.
  • Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
  • Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential.
  • Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
  • Strong document preparation, proofreading, digital filing and record management skills are essential.
  • Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential.
  • Discretion and sound judgment in handling confidential client, legal and financial information are essential.
  • The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
  • A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
  • The ability to work independently, ask for clarification when needed and escalate errors or risks promptly is essential.
  • The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.
  • Please note that the official title for this role is Accounts and Admin Officer

Benefits

  • We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:
  • Monday to Friday; weekends off
  • HMO with 2 free dependents and medical reimbursements
  • Government-mandated benefits
  • Opportunities to work with leading companies in Australia and beyond
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture

Dedicated managers focused on your growth and success

  • Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.
  • We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.
  • Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.
  • Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

W_ork setup –_ Work from home; Dayshift - 0700 AM- 0400 PM PHT (_adjustments will be made for daylight saving time_)

Apply

[Apply at Twoconnect](https://apply.workable.com/twoconnect-careers/j/40CF6138DE/apply)