Join HiBob as an Account Manager, where you'll drive expansion across our existing customer base. In this role, you'll uncover customer needs, identify whitespace, and lead upsell, cross-sell, and renewal opportunities. You'll own the full sales cycle, partner closely with Customer Success Managers and Solutions Engineers, and build trusted relationships with customer stakeholders. This is a hybrid position with a preference for candidates in the New York City metro area.
Identifying and closing upsell and cross-sell opportunities within an assigned portfolio of existing accounts.
Proactively researching accounts to uncover business priorities, identify whitespace, and build compelling expansion hypotheses.
Owning the renewal process for the account portfolio, proactively engaging customers to demonstrate value, negotiate terms, and secure renewals.
Identify and close upsell and cross-sell opportunities, delivering new ARR within your assigned portfolio of ~200 existing accounts.
Proactively research accounts, uncover business priorities, identify whitespace, and build compelling expansion hypotheses.
Own the renewal process for your account portfolio, proactively engaging customers to demonstrate value, negotiate terms, and secure renewals.
Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.
Build trusted, consultative relationships with customer stakeholders and connect their business goals to the value of HiBob’s products.
Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively.
Build, manage, and accurately forecast a healthy pipeline of expansion opportunities.
Partner closely with Customer Success Managers and Sales Engineers to align on customer needs, account strategy, and growth opportunities.
Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach.
