Patient Care Associate

At Vision Innovation Partners, we exist to protect and restore vision.

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

About Vision Innovation Partners

• Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences.
• A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

Responsibilities

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Provide excellent customer service

Requirements

• High School diploma or GED equivalent is required Detail-oriented and ability to multitask
• Exceptional customer service skills.
• Ability to perform in a fast-paced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• We are willing to train the right candidate.
• Bi-lingual English/Spanish a plus

Preferred

• Knowledge of electronic medical records software is a plus.
• Experience in healthcare is preferred but not required.

Benefits

• Competitive compensation package
• Excellent comprehensive benefits 401(K) Significant eye care discounts
• Continuing education allowances

Career growth and development

PTO and holidays off We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.