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Accounts Receivable/collections Representative

IDT

Location: Zone 4, Guatemala City (Hybrid modality)

We are looking for a Accounts Receivable/collections Representative to support our Boss Revolution/NRS customers. In this role, you will handle inbound calls, assist customers with billing inquiries, process payments, address past-due balances, and guide clients through basic account solutions.

Requirements

  • English Level: 80% or higher (B2 / conversational fluency).

At least 6 months of collections experience

  • High school diploma completed.
  • Strong sense of responsibility, active listening, and clear communication skills.

Benefits

  • Morning training schedule.
  • Two consecutive days off (weekdays or weekends).
  • Real internal growth and career advancement opportunities.
  • Law benefits.