Field Service Engineer, Lead

AMERICAN SYSTEMS, a 100% employee-owned federal contractor, is seeking an experienced Field Service Engineer, Lead to support a high-visibility ACAT I U.S. Navy program. As part of an accomplished government and contractor Integrated Product Support (IPS) team, you’ll serve as the senior technical resource for Navy fixed and expeditionary facilities . You’ll lead field maintenance, troubleshooting, deployment, and sustainment activities to keep critical Fleet capabilities operational and ready for deployment.

Responsibilities

• What you’ll do Serve as the lead technical resource for field support activities involving Navy fixed and expeditionary facilities, shelters, and associated systems.
• Provide advanced and second-tier technical support to field engineers, technicians, and government customers.
• Lead the installation, deployment, setup, configuration, testing, maintenance, and teardown of expeditionary facilities and shelter systems.
• Perform and coordinate scheduled, preventive, corrective, and unscheduled maintenance activities.
• Respond to Fleet trouble calls, including time-sensitive requests, to diagnose and resolve system failures and outages.
• Apply advanced diagnostic techniques to identify root causes, recommend corrective actions, and modify or adapt systems to meet customer requirements.
• Provide technical guidance on system installation, operation, configuration, customization, and maintenance.
• Train customers and field personnel on the operation, maintenance, and technical capabilities of supported systems.
• Coordinate field service priorities and maintenance activities with government customers, program leadership, engineers, and technicians.
• Partner with engineering and development teams to address recurring issues and improve system reliability.
• Help identify facility requirements and support government customers with budget planning.
• Travel frequently to customer locations, including overseas sites, to provide hands-on field support.

Requirements

• What You'll Bring Active Top Secret (TS) security clearance required.
• Bachelor’s degree or an equivalent combination of education, training, and relevant experience.
• At least 12 years of experience supporting U.S. Navy MILCON and maintaining fixed and expeditionary facilities.
• Experience serving as a lead or senior technical resource for complex field service, maintenance, installation, or repair activities.
• Experience deploying, setting up, testing, and tearing down U.S. Navy expeditionary shelters.
• Experience troubleshooting, diagnosing, repairing, and resolving outages affecting complex systems.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability and willingness to travel more than 25%, including internationally.
• Supplemental Qualifications Preferred, but not required Familiarity with CINCH IDS security systems.
• HVAC training and certification.
• Experience setting up remote satellite systems and acquiring signals.

Preferred

• Diesel engine maintenance experience.

Pay

• The salary range for this position is USD $110,000.00/Yr. - USD $176,000/Yr.
• Actual compensation will be determined based on several factors permitted by law.

Benefits

• AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

Pay Transparency

• Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners.
• EEO Statement EEO Race/Sex/Disability Status/Veteran Status