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Deputy General Manager

KSB

DGM / AGM for Project and Contract Management Nuclear Project orders Job Details: DGM/ AGM will be the primary custodian of high-value, engineered-to-order (ETO) pump projects. Lead a team of Project Managers to ensure that complex pump packages are designed, manufactured, tested, and delivered on time, within budget.

Responsibilities

  • Manage the full project P&L, ensuring the post order margin exceeds the pre-order margin.
  • Serve as the lead negotiator for contract disputes, liquidated damage claims, and force majeure events.
  • Act as the pivot between Sales, Engineering, Procurement, and the Shop Floor to resolve bottlenecks in manufacturing, Engineering, Procurement, Quality Management etc.
  • Proactively identify long-lead item risks (e.g., specialized castings, motors , etc) and develop mitigation strategies.
  • Manage the the critical documentation package that is often a prerequisite for final payment in projects.
  • Act as a interfacing between EPCs , end users and company (KSB Limited) during project execution cycle.
  • Further act as a parental role in resolving all internal issues with various interfacing departments in time to ensure on time delivery to clients against their order.
  • Review contract orders and conduct Project Kick off meeting with Customers and Internal team for new and critical orders.
  • Ensure overall fulfillment of customer orders/contracts for increased customer satisfaction.
  • Support order to cash flow & strive for improvements inside & outside of project management by lessons learned approach.
  • Plan & work towards achievement of Sales Plan , positive cash flow as per schedule
  • Submit final technical & commercial documentation and get the approval – IRN / MDCC Organize and attend the meetings with Customer / Client / Consultant / Vendors to expedite approvals, advances and / or any other requirements to maintain project schedule Follow-up / Keep track of LD orders, LD waiver requests with necessary justification and final payment
  • Track cash flow of order and ensure advances and payments on time.
  • Communicating effectively with clients to identify needs and evaluate alternative business solutions with project management. - Continually seeking opportunities to increase customer satisfaction and deepen client relationships. - Managing client expectations effectively.
  • Enhance client relationships through excellent service, follow-up and successful project completion Ensure timely submission of post order documents and receipt of approval and manufacturing clearances.
  • Periodic review of orders on hand with the team using SAP reports and other tools.
  • Identify risks and initiate actions for mitigation.
  • Ensure that all orders are executed within contractual delivery.
  • In case of any delays, identify reasons and ensure receipt of delivery extensions prior to dispatch.
  • Periodic reporting of the team performance to supervisor in the prescribed format.
  • Ensure that all requirements as per the KSB QMS and other systems are being followed All other special tasks assigned by the management as & when necessary.
  • Responsible for Achieving Monthly and yearly Sales Target, On time delivery, improving profitability during order execution , maintaining good relationship with client and vendors. undefined Qualification : BE(Mech) Experience : 15 to 20 yrs Industry Preferred :Pump Industry