Administration Assistant (Part-Time Temporary)
Hylant
- Grand Rapids, United States
- Contract
- Entry Level
- Posted
The Temporary Administration Assistant's primary responsibilities are to gain introductory knowledge and appreciation of Hylant and the insurance industry by supporting both internal and external customers in a variety of administrative duties and through the self-study education materials provided.
About Hylant
Why Hylant?
- Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset.
- We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.
- Anything But Typical.
- Everything for You. isn’t just a message; it’s how we show up.
- It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception.
- At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.
Responsibilities
- Execute On: Provide a high level of customer service to both internal employees and external clients
- Manage a multi-line switchboard
- Sort, process and deliver mail throughout the building
- Manage catering requests, event setups, and corresponding expenses
- Answer general questions regarding administrative services
- Provide support of the administration team in whatever function necessary
Requirements
- Achieved a high school diploma or GED equivalent.
- College degree and/or equivalent business office experience preferred
- Attention to detail, maintaining sight of important projects and details, and ability to learn and retain new information easily
Fluent in Microsoft 365 software
- Team player with the ability to communicate effectively both verbally and in writing
- Ability to work autonomously as a self-starter, with the willingness to adapt and adjust quickly to changing priorities and deadlines.
- Customer-centered mindset, listening and responding effectively to customer questions; resolving customer problems to their satisfaction, measuring customer satisfaction and commitment to exceeding expectations.
- Competence, learning quickly and demonstrating the ability to quickly and proficiently understand and absorb new information.
- Flexibility and adaptability, adjusting quickly to multitasking and changing priorities.
- Coping effectively with complexity, urgent demands and change.
- Acumen in usage of all office equipment.
