Retail Sales Associate / Customer Service

High school or equivalent (Required) Additional Compensation: Commission Bonuses Store Discounts This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture Achievement-oriented -- enjoys taking on challenges, even if they might fail Autonomous/Independent -- enjoys working with little direction

About Elements Massage

• Each Elements Massage® studio is independently owned and operated.
• Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.

Responsibilities

• Elements Massage Denver West is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
• Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
• Following our proven sales process to enroll clients into the Elements Massage Wellness Program Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
• Assist with administrative duties as assigned

Requirements

• Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”).

Preferred

• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.

Benefits

• Competitive pay
• Bonuses based on monthly conversion numbers A complimentary monthly massage at the studio 401k, PTO, Chirocpratic Services, Free Monthly Massages If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today Job Type: Part-time Pay: up to $17.50-$19/hour plus bonuses

All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.