jobapplier

Clinical Liaison

hamilton

Clinical Liaison – Admissions Team The Villages of Hamilton Pointe Join our team and make a difference, one resident at a time! The Villages of Hamilton Pointe is looking for a compassionate, motivated, and relationship-driven Clinical Liaison to join our Admissions Team! Are you passionate about helping individuals and families navigate their healthcare journey? Do you enjoy building relationships, coordinating care, and making a meaningful impact? If so, we would love to meet you!

About hamilton

  • At The Villages of Hamilton Pointe, our work family is made up of dedicated team members who share one common goal: providing exceptional care and making a difference in the lives of those we serve.
  • We believe every role matters, every team member makes a difference, and every resident deserves compassionate, quality care.
  • As part of our Admissions Team, you'll have the opportunity to build meaningful relationships, support families during important transitions, and help individuals find the care they need.

Ready to make a difference?

  • Apply today and become part of The Villages of Hamilton Pointe family!
  • We believe in what we do, and we know our hands make a difference.

Responsibilities

  • As a Clinical Liaison, you will play an important role in connecting prospective residents, families, hospitals, and healthcare providers with our facility.
  • Build and maintain positive relationships with hospitals, discharge planners, case managers, and referral sources.
  • Review clinical referrals and assist in determining appropriate placement based on resident care needs.
  • Collaborate with the Admissions Team and clinical leadership to ensure a smooth admissions process.
  • Communicate with prospective residents and families, providing guidance and support throughout the admissions process.
  • Coordinate timely admissions and transitions of care.
  • Represent The Villages of Hamilton Pointe with professionalism, compassion, and a commitment to excellent customer service.
  • Support census development through strong community relationships and timely referral follow-up.
  • Clinical Liaison Primary Responsibilities The Clinical Liaison performs assessments for admissions as well as develope and maintain visibility in the community.
  • Use clinical judgement to assess resident for admission
  • Follow up on all inquiries to answer further questions in the local area
  • Develop new medical markets outside of local area

Develop new and maintain current Medical referrals sources

  • Perpetuate the facility's high visibility in the medical community to project an image as a senior care resource.
  • Keep DCPs & other referrals sources aware of services offered and bed availability.
  • Plan and coordinate "luncheons" and other events with medical referral sources Staying aware of the competition and coordinating the marketing plan in conjunction with the A/C and Community Liaison.
  • Coordinate assessments, approvals/denials between facility and referral source.
  • Work with Liaison to develop relationships and partners with insurance ACO/Bundle payment providers.
  • Completing admission paperwork when possible while patient is in hospital.
  • INDTLC3 Qualifications Clinical Liaison-RN Qualification/Requirements: Must possess specific educational and experience requirements such as: An RN or LPN license with the State of Indiana.

Requirements

  • Strong communication, organization, and relationship-building skills.
  • Knowledge of healthcare admissions, clinical assessments, or long-term care preferred.
  • Ability to work collaboratively with clinical teams, referral partners, and families.
  • Excellent customer service skills and a passion for helping others.
  • Self-motivated, dependable, and comfortable working in a fast-paced environment.

Preferred

  • Nursing background or healthcare experience preferred.

Benefits

  • $1,000 New Employee Referral Program Paid Life Insurance 401(k) Opportunities After Your First Year DailyPay – Work Today, Get Paid Today!
  • Monthly Employee Celebrations and Recognition Medical, Vision, and Dental Insurance Up to $5,000 in Tuition Reimbursement Per Year Quarterly Education Bonus Program Why Join The Villages of Hamilton Pointe?

Clinical Liaison has the responsibility for on-site assessments following inquiry and increasing quality by representing TLC Facilities to the Medical Community.

Have a thorough understanding of the principles of safe effective Admission practices within the State of Indiana. Knowledge on the use of personal computers, e-mail accounts, software programs such as Word and Excel and minor office machines such as faxes and copiers