Security Awareness & Learning Content Developer

This hybrid role (in office Tues-Wed-Thurs) can be based in Charlotte, NC, Dallas, TX, Scottsdale, AZ, or Malvern, PA.

About Vanguard

Vanguard At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients.

To learn and develop our skills as individuals and as a team.

From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.

We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Responsibilities

• Design, develop, and maintain engaging cybersecurity learning experiences using Articulate Rise 360, Storyline, or similar learning-authoring platforms.
• Create security awareness content and communications, including articles, campaigns, videos, infographics, presentations, job aids, newsletters, and other educational materials.
• Partner with cybersecurity subject matter experts to translate technical concepts into effective learning experiences and communications for diverse audiences.
• Support enterprise security awareness campaigns and initiatives that improve employee understanding of cybersecurity risks and promote secure behaviors.
• Assist with the design, execution, and continuous improvement of social engineering programs, including phishing, vishing, smishing, and related behavioral security initiatives.
• Develop and incorporate gamified learning techniques, interactive challenges, quizzes, simulations, scenario-based learning, and other engagement strategies to increase participation, reinforce secure behaviors, and improve knowledge retention.
• Apply adult learning principles, instructional design methodologies, behavioral science concepts, storytelling, and learner-centered design techniques to create impactful educational experiences.
• Create visual, multimedia, and interactive learning assets using tools such as Adobe Creative Cloud, Adobe Firefly, Canva, and other content-development platforms.
• Support video production and multimedia content creation efforts, including scripting, filming, audio recording, editing, post-production, and publishing.
• Monitor and analyze learning effectiveness, learner feedback, campaign engagement, simulation outcomes, and other program metrics to identify opportunities for improvement.
• Create dashboards, reports, presentations, and storytelling materials that communicate program outcomes and human risk insights.
• Collaborate with business, technology, communications, learning, compliance, risk, and fraud partners to deliver successful awareness and learning initiatives.
• Leverage artificial intelligence and emerging technologies to improve content creation efficiency, learner engagement, and overall program effectiveness.
• Participate in special projects and perform other duties as assigned.

Requirements

• Qualifications 3+ years of professional experience in one or more of the following: Learning & Development, Instructional Design, Employee Communications, Security Awareness, Cybersecurity, Marketing, Content Development, or a related field.
• Experience designing and developing digital learning content using Articulate Rise 360 or similar learning-authoring tools.
• Experience developing written, verbal, and visual communications for employee or professional audiences.
• Experience creating employee-facing educational content, communications, or learning materials.
• Experience translating complex technical concepts into clear, engaging, and actionable content.
• Experience coordinating projects and collaborating with stakeholders.
• Undergraduate degree in a related field or equivalent work experience.

Preferred

• Qualifications Experience in several, but not necessarily all, of the following: Security Awareness, Human Risk Management, or cybersecurity education programs
• Cybersecurity communications, employee engagement campaigns, awareness marketing, or internal communications programs

Adult learning theory and learner experience design

• Behavioral science, behavior-change methodologies, habit formation, nudge theory, or learner motivation techniques
• Gamified learning, scenario-based learning, simulations, challenges, badges, or other engagement-driven learning approaches
• Experience using generative AI and AI-powered content creation tools to develop learning, communications, multimedia, or creative assets
• Graphic design using Adobe Photoshop, Adobe Firefly, Illustrator, Canva, or similar creative tools
• Video production, photography, videography, audio recording, and editing
• Creating professional learning videos, podcasts, webinars, or multimedia content
• Survey design, learner feedback analysis, and learning measurement
• Data visualization, reporting, and program analytics
• Security culture assessments, focus groups, or employee research

Financial services or regulated industry experience

• Certifications Professional certifications are encouraged and considered a plus, including: SANS Security Awareness Professional (SSAP) CompTIA Security+ Associate Professional in Talent Development (APTD) Certified Professional in Talent Development (CPTD) Certified Instructional Designer or equivalent learning certifications
• Other relevant certifications in cybersecurity, learning, communications, instructional design, multimedia production, or project management
• Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.

Benefits

• To lead through product and services that transform our clients' lives.