Lead, Coordinated Access

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à careers@ontariohealth.ca . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. To obtain a French translation of the following job posting, please email careers@ontariohealth.ca . Requests will be addressed within three business days, and the application window will be extended by three business days.

About oh

• At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province.
• Our vision is that together, we will be a leader in health and wellness for all.
• Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value.
• How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

Responsibilities

• Ontario Health to design and improve regional coordinated access with the Mental Health and Addictions Centre of Excellence.
• Bring your project leadership and strategic expertise to system transformation, collaborating with patients, caregivers, providers, Ontario Health Teams and government partners.
• Here is what you will be doing: Lead delivery: Manage complex projects, budgets, milestones and risks; drive implementation, change management and quality improvement.
• Engage providers, people with lived experience and Indigenous communities; strengthen collaboration and shared learning across regions.
• Use evidence and partner insights to inform system planning, policy and senior leadership advice.
• Support governance, funding needs and performance monitoring; align regional and provincial priorities.
• Improve workflows and documentation, foster collaboration, and communicate progress, issues and outcomes.
• Project Management, change management and Lean certifications are each assets.
• Knowledge and Skills Knowledge of Communities of Practice, including performance evaluation, indicator development and performance measurement.
• Knowledge of Ontario’s health and social services system, project management, quality improvement best practices and performance management.

Requirements

• Here is what you will need to be successful: Education and Experience Post-secondary degree in health administration, health planning, business administration, research or a relevant field, or an equivalent combination of education, training and experience.
• Master’s degree preferred.
• 3–5 years of experience in complex, dynamic public and/or private healthcare environments, focused on healthcare service delivery management.
• 3–5 years of relevant project management experience leading healthcare projects, including at least three years leading key projects and initiatives and/or health systems planning.
• Experience leading and enabling small- to medium-scale strategic projects, preferably in mental health and addictions, with demonstrated success in project and change management.
• Experience in qualitative and quantitative analysis, including systematic literature reviews.
• Knowledge of Ontario Health’s evolving role and healthcare sector issues and priorities, including their impact on service delivery and patient/provider experience.
• Knowledge of mental health and addictions navigation and/or centralized/coordinated access services/programs is an asset.
• Knowledge of digital health initiatives is an asset.
• execute multiple large-scale, complex, high-risk projects; prioritize competing tasks; and adapt to emerging issues in dynamic, fast-paced, collaborative environments.
• Proven project-team leadership and multidisciplinary collaboration skills, including mentorship, staff motivation, team-building and guiding teams to outcomes with tact and diplomacy.
• Eagerness to collaborate across regions and departments to advance projects and support team development.
• Excellent interpersonal, decision-making, communication, facilitation and presentation skills.
• Communicate effectively with senior management, clinicians, external healthcare organizations and customers/vendors; engage stakeholders and distill complex concepts for broad audiences; and develop policies, knowledge transfer tools, project materials and executive-level presentations.
• Demonstrated relationship management experience with diverse individuals and organizations, building trust, credibility and respect with key system partners and managing relationship dynamics effectively.
• interpret complex information, provide clarity, evaluate alternatives, make decisions and implement innovative solutions that address complex problems and meet program needs.
• Strategic planning skills to develop and operationalize short- and long-term plans that reflect trends and priorities and maintain leadership relevance in the future.
• Change management expertise to drive positive change and hold yourself and others accountable, with risk management experience to evaluate outcomes, adjust strategies and correct course for successful project delivery.
• Demonstrated passion for advancing healthcare within a system-wide strategy and applying a health equity lens.

Benefits

• At Ontario Health, your growth and well-being aren’t just supported—they’re celebrated every step of the way.
• Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career.
• Based on your role, you may receive: Comprehensive health coverage from day one , with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts , plus an inclusive program to support your overall well-being A premium defined benefit pension plan , ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually , providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do Opportunities to participate in Communities of Inclusion , fostering belonging, equity, and the sharing of diverse perspectives across our team

Want to make a difference in your career?

• Consider this opportunity.
• Help connect Ontarians to timely, equitable mental health and addictions care.

Location

West Region, Ontario Employment Type: Permanent Full time

Contract Length

N/A Salary Band: Band 6 External Application Deadline Date: November 15, 2026 All applicants must be a resident of Ontario to be considered for roles at Ontario Health. Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.