Senior Product Manager, ONE ID

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [email protected] . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. To obtain a French translation of the following job posting, please email [email protected] . Requests will be addressed within three business days, and the application window will be extended by three business days.

About oh

• At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province.
• Our vision is that together, we will be a leader in health and wellness for all.
• Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value.
• How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
• At Ontario Health, your growth and well-being aren’t just supported—they’re celebrated every step of the way.

Responsibilities

• The role is responsible for the strategy, planning, and execution of the ONE ID product roadmap.
• As a subject matter expert in ONE ID and Identity and Access Management (IAM), the role leads product vision, backlog management, user research, business analysis, requirements development, and continuous product improvement.
• Working closely with Software Development, Quality Assurance, DevOps, Experience Design, and other cross-functional teams, the Senior Product Manager translates customer and business needs into clear product requirements and priorities.
• The role engages internal and external partners to deliver secure, scalable, user-centred solutions while identifying opportunities to improve product management practices and outcomes across Ontario Health.
• Here is what you would be doing: Develops and manages the ONE ID product roadmap and backlog, aligning priorities with product vision, customer needs, organizational objectives, and cross-functional dependencies.
• Works with management and cross-functional teams to define and evolve the product vision and identify opportunities and synergies across Ontario Health product portfolios.
• Serves as a subject matter expert for ONE ID, maintaining a strong understanding of the product, its domain, logical architecture, customer needs, and relevant industry trends.
• Leads user research and stakeholder engagement to understand, identify, and validate customer needs and improve the overall user experience.
• Translates product vision and business needs into clear functional requirements, user stories, acceptance criteria, and non-functional requirements, including security, privacy, legal, and maintainability considerations.
• Leads requirements elicitation, analysis, validation, and prioritization using appropriate techniques such as interviews, workshops, process mapping, surveys, use cases, and product analysis.
• Leads product planning and refinement activities to ensure requirements, priorities, acceptance criteria, and expected outcomes are clearly understood by delivery teams.
• Collaborates closely with Software Development, Quality Assurance, DevOps, Experience Design, and other teams throughout the product development lifecycle.
• Identifies cross-product dependencies, risks, bottlenecks, and blockers, working across teams and portfolios to support timely product delivery.
• Conducts impact and stakeholder analysis and develops appropriate communication approaches to support product changes and releases.
• Monitors product performance and KPIs and identifies opportunities to enhance product quality, user experience, operations, and maintainability.
• Champions continuous improvement and the adoption of effective product management and Agile practices within the team and across related product teams.
• Provides product leadership, knowledge sharing, and mentorship to support effective decision-making and product delivery.
• Builds and maintains positive relationships with internal and external clients, partners, government organizations, and other stakeholders.
• Works independently with minimal supervision, exercising sound judgment and escalating decisions with broader organizational impact as appropriate.

Requirements

• Here is what you will need to be successful Education and Experience Bachelor’s degree in Business, Health-related fields, Engineering, Computer Science, or a related discipline, or equivalent experience.
• 10+ years of relevant experience in product management, including experience working with IAM solutions/environments.
• 10+ years of experience with formal requirements elicitation and analysis techniques.
• 10+ years of experience working in a software development environment.
• 10+ years of experience owning and managing product backlogs and releases.
• Certified Scrum Product Owner and/or Scrum Master designation is considered an asset.
• Strong knowledge of Agile product management practices and the ability to apply appropriate approaches based on product and delivery needs.
• Excellent knowledge of documentation and collaboration tools such as Confluence or similar platforms.
• Excellent knowledge of JIRA or similar issue and work-tracking tools.
• Strong knowledge of project and product delivery practices within a matrix environment.
• Excellent knowledge of process mapping techniques and the Software Development Life Cycle (SDLC).
• Strong knowledge of user-centred design and innovation practices.
• Demonstrated ability to manage multiple priorities and initiatives from initiation through completion.
• Expert knowledge of the business domain relevant to the product area.
• Knowledge and skills Strong analytical and problem-solving skills with the ability to identify customer needs, product opportunities, risks, dependencies, and solutions.
• Excellent verbal and written communication skills, including requirements elicitation, documentation, facilitation, and stakeholder communication.
• Strong interpersonal, facilitation, fact-finding, and interviewing skills.
• Excellent organizational and prioritization skills, with the ability to manage competing priorities and adapt to changing requirements.
• Demonstrated ability to make sound decisions on complex issues with broad organizational impact.
• Ability to quickly understand and apply new concepts, technologies, and product management practices.
• Strong relationship-management skills and the ability to work effectively across product teams, portfolios, external partners, and government stakeholders.
• Demonstrates sound judgment, self-awareness, empathy, integrity, creativity, and a collaborative approach to achieving results.

Preferred

• Experience with healthcare integration projects is considered an asset.

Benefits

• Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career.
• Based on your role, you may receive: Comprehensive health coverage from day one , with fully paid medical, dental, and vision benefits to support you and your family’s health Flexible health care or wellness spending accounts , plus an inclusive program to support your overall well-being A premium defined benefit pension plan , ensuring long-term financial security Competitive vacation entitlement that encourages time to rest and recharge Three personal days and two float days annually , providing added flexibility to support work-life balance, in addition to vacation days Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do Opportunities to participate in Communities of Inclusion , fostering belonging, equity, and the sharing of diverse perspectives across our team Want to make a difference in your career?
• Consider this opportunity.

Location

Ontario Health (OH) welcomes applications from candidates across Ontario. Please note that this role follows an in-office work model, requiring employees to work from a designated, approved Ontario Health location.

Employment Type

Permanent Full time Contract Length: N/A Salary Band: Band 7 External Application Deadline Date: November 8, 2026 All applicants must be a resident of Ontario to be considered for roles at Ontario Health. Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.