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Frontdesk Receptionist-Coworker

robusta

Skills

Required

  • front desk
  • customer service
  • MS Office
  • booking systems

Preferred

  • follow-up
  • invoice issuance

Be the face of Coworker, RTG’s coworking space, delivering a great customer experience and smooth daily operations that drive sales, occupancy, and revenue.

About robusta

Coworker is a dynamic and rapidly growing coworking space provider committed to fostering collaborative communities for startups and professionals under Robusta Technology Group. We are seeking a friendly and customer-oriented individual to join our team as a Frontdesk Receptionist.

Responsibilities

  • Success in this role is measured by:
  • Customer response time within 1 hour during working hours
  • 100% booking accuracy with no double bookings

100% meeting room readiness before scheduled meetings

  • Accurate and timely Virtual Office contract and renewal processing
  • Maintenance issues reported immediately and followed up until resolved
  • Timely coordination on invoices and customer payments
  • 100% submission of daily and monthly reports on time
  • Strong attendance, professionalism, ownership, and customer service
  • Contribution toward membership, meeting room, and workspace sales, occupancy, and revenue targets
  • Run overall front desk operations
  • Own customer experience and communication
  • Manage bookings and reservations accurately
  • Sell memberships, meeting rooms, and workspaces
  • Coordinate meeting rooms and catering
  • Manage Virtual Office clients and renewals
  • Manage daily operations and maintenance
  • Coordinate invoices and customer payments
  • Provide community support to members
  • Submit daily and monthly reports
  • Front desk operations and customer experience
  • Bookings, reservations, and customer records
  • Membership, meeting room, and workspace sales
  • Meeting room readiness and catering coordination
  • Virtual Office management and renewals
  • Daily operations checks and maintenance follow-up

Daily and monthly reporting

  • Membership pricing, discounts, offers, and contract approvals, which remain with the Brand Manager
  • Virtual Office contracts and renewals, prepared and coordinated with the Legal team
  • Invoices and receipts submitted to Finance, with follow-up on customer payments; invoice issuance, payment processing, and collections remain with Finance
  • Day-to-day space maintenance and operations, reporting and following up on issues (excluding facility maintenance contracts and capital expenditure)
  • Internet and system issues, reported to the internal IT team and followed up until resolved
  • Vendor performance for cleaning, maintenance, catering, and supplies
  • Social media content, with the Brand Manager
  • Community events, with the Brand Manager

Requirements

  • Bachelor's degree, with 2 years of experience in hospitality, front desk, customer service, or sales roles (coworking is a plus)
  • Customer-focused, with strong communication, sales, and problem-solving skills
  • Highly organized and detail-oriented, comfortable managing bookings, contracts, and reports
  • Proactive and accountable, with a strong sense of ownership
  • Proficient in MS Office and booking systems; fluent in Arabic and English

Benefits

  • Opportunity for professional growth in the dynamic coworking industry.
  • Collaborative and supportive team environment.
  • Competitive salary and benefits package.
  • If you are passionate about building communities, fostering innovation, and shaping the future of coworking, we invite you to apply for this exciting opportunity. Join us in creating a workspace where ideas flourish and connections thrive!

Frontdesk Receptionist-Coworker

robusta · El Nozha, Egypt · — · Posted 2026-11-01