Technical Content Lead

Okta, a leading identity and access management company, as a Technical Content Lead. In this role, you will translate complex technological initiatives and enterprise security architectures into engaging content for various stakeholders, including the Customer Zero Team, Executive Sponsor Program, and the CTO for Strategy. You will collaborate closely with Marketing, Legal, Sales, and Customer Success to ensure alignment with corporate brand standards and go-to-market strategies.

Crafting high-impact messaging for various stakeholder audiences, including the Customer Zero Team, Executive Sponsor Program, and CTO for Strategy.

Responsibilities

• Writing, editing, and publishing dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQs tailored for executive, internal, and customer-facing audiences.
• Collaborating with cross-functional teams, including Marketing, Legal, Sales, and Customer Success, to align key technical communications with corporate brand standards and go-to-market strategies.

Requirements

• Creativity & Storytelling: Must have a creative angle to storytelling, with the ability to dissolve the technical jargon into concise and compelling content without losing the original intent. Must be able to challenge a narrative to test for the best approach, while also being able to meet publication standards and other guidance when required
• Technical Aptitude: Ability to digest complex cloud, enterprise security, API, and digital identity concepts and articulate them accurately for both technical and non-technical audiences
• Cross-Functional Collaboration: Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership teams to manage complex review processes and sensitive communications
• Experience: 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer within an enterprise SaaS, Cloud, or Cybersecurity environment
• Expert-Level English Proficiency: Expert-level written and verbal English fluency with exceptional storytelling capabilities, demonstrated through a portfolio of published long-form work for executive and technical audiences
• Project Ownership: Self-starter mindset with strong ownership traits, able to lead multi-faceted documentation projects from concept to completion under dynamic timelines. You will be a team player who excels at working with multiple stakeholders, each with a unique perspective

Preferred

• Educational Background: Bachelor’s degree in English, Journalism, Communications, Technical Writing, or a related field preferred

Pay

USD 148,000 - 204,000

Benefits

• This position offers work-from-home opportunities, health and wellness benefits, financial benefits, and time off.