Connected Service Operations Field Engineer
Wavenet
- London, United Kingdom
- Mid Level
- Posted
Join our team as a Connected Service Operations Field Engineer. In this role, you will visit customer sites to set up voice and data services, troubleshoot issues, configure hardware, and provide expert support in customer comms rooms. Enjoy benefits such as hybrid working, an electric car scheme, 25 days of holiday, and more.
About Wavenet
If you’re enthusiastic, driven, and ready to make an impact, we’d love to hear from you. Let’s achieve great things together!
Responsibilities
- Visiter les sites des clients pour installer des services vocaux et de données, en garantissant une connectivité sans faille.
- Résoudre les problèmes en fournissant un support pratique après le triage initial par notre équipe des opérations de service.
- Configurer et personnaliser le matériel pour répondre aux exigences spécifiques du client.
Requirements
- Team Player Spirit – A collaborative mindset with the ability to work effectively as part of a team
- Tech-Savvy Know-How – Strong computer literacy to excel in a digital-first world
- Customer Service Excellence – A proven ability to create positive, memorable experiences for customers
- Foundations in Networking – A solid understanding of basic networking concepts to get you off to a great start