Customer Trust Specialist

Join Mimica, an AI-powered process intelligence platform that helps enterprises and individuals reclaim time by automating repetitive tasks and removing process bottlenecks. As a Customer Trust Specialist, you will be the primary point of contact for customers regarding security inquiries, build comprehensive security documentation, and support the sales pipeline. This is a fully remote position, and candidates must be based in the United States or Canada.

Responsibilities

• Act as the first responder and Security subject matter expert on calls with customers and prospects to discuss our security posture and architecture.
• Partner directly with the Sales, Solutions, and Deal Desk teams to handle security requests, neutralize technical objections, and help accelerate deal cycles.
• Build out and manage customer-facing security documentation to proactively enable client trust, including managing a public-facing Trust Center.