Senior Project Manager (Platform)

Join HYPR, The Identity Assurance Company, as a Senior Project Manager. In this role, you will be responsible for managing SaaS deployment projects, driving successful deployments, and ensuring fast customer adoption. You will collaborate with diverse stakeholders, manage customer relationships, and lead tailored technical delivery. This position offers a range of benefits, including medical, dental, and vision coverage, flexible vacation, paid parental leave, and more.

Responsibilities

• Drive End-to-End Deployments: Create, own and execute project plans for deployments to ensure smooth handoffs and drive fast customer adoption.
• Lead Stakeholder Alignment: Gain consensus, set clear expectations, allocate resources, and establish project boundaries across diverse teams and client groups.
• Manage Customer Relationships: Serve as the primary point of contact during implementations, guiding client teams through deployment, addressing risks, and ensuring a high-value customer experience.
• Strong customer-facing skills with the ability to lead customer teams, manage risk, and resolve deployment blockers

Requirements

• Practical understanding of software delivery frameworks, including Agile/Scrum, SDLC, and PMI/PMP frameworks
• Experience establishing project visibility using internal/external dashboards, status reports, and key performance metrics
• 5+ years of experience managing technical, software-based projects for external enterprise customers across cloud, on-prem, and hybrid architectures
• Hands-on experience with modern project management tools (e.g., Jira, Asana,, Smartsheet) with demonstrated success maintaining clean, up-to-date project documentation
• Outstanding verbal and written communication skills across cross-functional engineering, executive, and customer stakeholder groups

Pay

USD 120,000 - 150,000