Manager Field Application Engineering
- Pune, India
- On-site
- Director/Executive
- Posted
As a Manager Field Application Engineering, you will lead a high‑performing team of application engineers, driving technical support and solutions for our semiconductor portfolio in Pune, Maharashtra.
Responsibilities
- You will own the end‑to‑end customer engagement process, from pre‑sales technical validation to post‑sales enablement, ensuring rapid resolution of complex issues and fostering deep relationships with key customers and OEMs.
- You will collaborate closely with product management, marketing, and sales to shape product roadmaps, validate new features, and deliver compelling technical presentations that translate engineering value into commercial win.
- You will also mentor and develop talent, create knowledge management processes, and continuously improve the field engineering practice to maintain market leadership in microcontrollers, microprocessors, and SoC solutions.
- Lead, coach, and develop a heterogeneous cross‑functional team of field application engineers in Pune.
- Provide expert technical support for microcontroller, microprocessor, and SoC product lines to customers, distributors, and OEM partners.
- Conduct technical pre‑sales reviews, proof‑of‑concepts, and product demonstrations to drive conversion and upsell opportunities.
- Develop and maintain technical documentation, white papers, training materials, and knowledge base content for both internal and external audiences.
- Act as the escalation point for critical customer issues, coordinating with R&D, QA, and product development to ensure timely resolution and release.
- Collaborate with marketing to design market‑specific case studies, webinars, and events that showcase product capabilities.
- Track field support metrics, analyze trends, and report on KPIs to senior leadership, recommending process improvements.
- Drive continuous learning initiatives, including certifications, workshops, and conferences to keep the team at technology cutting edge.
- Manage budgets, forecasts, and resource allocation within the field engineering domain.
- Foster a culture of innovation, ensuring that field insights feed back into product enhancement and roadmap planning.
Requirements
- 10+ years of experience in field application engineering within the semiconductor industry, with a strong background in microcontrollers, microprocessors, and SoCs.
- Proven track record of leading and scaling high‑performing engineering teams in a fast‑moving technology environment.
- Deep technical expertise in embedded systems, DSP, low‑power design, and hardware‑software integration.
- Excellent communication and presentation skills, able to translate complex technical concepts into business value for diverse audiences.
- Demonstrated ability to manage multiple customer engagements simultaneously while meeting stringent SLAs and service standards.
- Strong analytical mindset, comfortable with data‑driven decision making and root‑cause analysis.
- Experience with customer‑centric processes, such as pre‑sales support, post‑sales enablement, and lifecycle management.
- Familiarity with industry tools, such as FPGA design suites, simulation, and hardware debugging platforms.
- Proficiency in English (verbal and written) and familiarity with the local Pune/India market dynamics.
- Bachelor's or Master’s degree in Electrical Engineering, Electronics, Computer Engineering, or a related field.
Pay
Weekday AI · Pune, India · Full-time · Posted 2026-10-31
Salary: INR 3,000,000–5,000,000
- 𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟯𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟱𝟬𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟯𝟬-𝟱𝟬 𝗟𝗣𝗔)
- Experience: 10+ yrs
Description
𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀
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