Digital Risks, Process & Quality Manager

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Serving as the foundational "Guardrails" for the Digital NA organization, you will lead the Risks, Quality, Process, and Compliance Management pillar. You will be involved in driving rigorous compliance, guaranteeing high-quality deliverables, and upholding full alignment with Airbus standards across both Airbus Commercial and Helicopters in the North American region (United States and Canada).

You will collaborate across the broader Airbus Global environment and cultivate a strong worldwide network inside the Governance Community.

You will partner closely with Agile Release Trains (ARTs), enterprise security, data governance teams, and Digital product leaders to proactively detect risks, enforce standards, and serve as the central point of contact for all digital audit coordination.

About Ag

Pago No Discriminación (Spanish) Job Description: Airbus is looking for a North America Digital Risks & Opportunities, Process & Quality Manager to join our North America Digital Governance team.

Our team focuses on exchanging best practices, evaluating central policies, and seamlessly incorporating global standards to champion continuous improvement across North America Digital.

You will operate in a highly complex, international environment composed of three divisional entities spread out across more than 25 sites in the North America region, supporting over 50 Epics/initiatives and a ~$20M budget.

Because these entities have dependencies with Airbus Europe and India, you will coordinate across continents and diverse cultural mindsets.

Airbus Americas, Inc.

Responsibilities

• Maintain and govern the Digital Risks & Opportunities Register, identifying threats and opportunities while embedding risk management seamlessly into SAFe cadence events and PI Planning.
• Lead the creation of Epic charters and business cases for key risk mitigation, partnering with stakeholders to execute Root Cause Analyses (RCA) and address service gaps or security vulnerabilities.
• Direct the oversight of Digital processes in North America to ensure rigorous compliance across every stage of the product lifecycle, utilizing industry standards such as COBIT and ITIL.
• Leverage Artificial Intelligence, data insights, and intelligent automation tools to optimize service delivery, reduce administrative loads, and enforce consistent compliance guardrails.
• Deliver strategic leadership across quality and compliance domains, ensuring alignment with the Airbus Business Management System (BMS) and EN9100 requirements.
• Act as the primary focal point for all digital audit engagements and regulatory assessments, steering the efforts of the Digital Quality and Compliance Specialist.
• Synthesize complex risk environments and build comprehensive performance reporting dashboards (via Qlik Sense, Tableau, Google Studio) to provide data-driven recommendations to senior executive leadership.
• Facilitate routine performance reviews with IT leaders and department heads to address compliance trends, resolve systemic gaps, and champion continuous operational improvement.

Requirements

• Bachelor of Science degree in Information Technology (or equivalent relevant experience).
• Minimum of 10+ years in a PMO or Project Portfolio management role within a large/global enterprise, plus 10+ years in Digital roles (architecture, system design, software development).
• 5+ years in a leadership/project leadership role managing diverse, multicultural teams through change management and varying Product Lifecycles.
• Project management certification (PMP, SCM, or SAFe).
• Authorized to Work in the US.
• Daily able to sit for long periods in meetings/working on a computer, and stand for discussions in offices or on a production floor.
• Daily able to walk through office and production areas including uneven surfaces.

Preferred

• ITIL v4, SAFe Agilist (SA)/SPC, Certified ISO9001/EN9100 Auditor, Lean Six Sigma, or Risk/Governance certs (CGEIT, CRISC, CISA).
• MBA preferred.
• Strong experience in Software Quality Assurance, continuous delivery, DevOps, release management, and leveraging AI/Automation for process enhancement.
• Familiarity with state-of-the-art agile and portfolio tools (VersionOne, Agility, Jira, etc.) and Office/Google Suite.
• Fluency in English is mandatory, featuring strong interpersonal, writing, and presentation skills (French or German language skills are a bonus).

Benefits

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
• Upskilling and development opportunities through our global
• Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

The role requires an office presence 3 out of 5 days per week, with domestic travel and occasional international travel to Europe.

Physical Requirements

Vision: Ability to see and read computer screens and other electronic equipment with screens, able to read documents, reports.

Hearing & Speaking

Daily able to participate in conversations in person, via teleconference, or phone, and deliver information in meetings.

Equipment Operation

Daily use of personal computer, telephone, copiers, fax machine, related office equipment, and electronic ID cards.

Carrying

Daily able to carry documents, tools, drawings, and electronic equipment up to 10lbs.

Travel

10% of time able to travel independently and at short notice.

Personal Protective Equipment (PPE)

If visiting a factory, required PPE includes (but is not limited to) Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Employment Type

US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Digital ------ ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment.

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .