jobapplier

Solution Owner Analyst

Danone

Skills

Required

  • HRIS
  • business analysis
  • application support
  • solution delivery
  • digital transformation
  • project coordination
  • coordinating system enhancements

Preferred

  • digital solutions
  • requirement validation
  • post-implementation support
  • issue resolution

Short Intro and About the Job Danone Indonesia is looking for a Solution Owner Analyst to support the stability, continuity, enhancement, and continuous improvement of HR applications and digital solutions across the organization. This role serves as a key liaison between HR stakeholders, IT teams, and external vendors, ensuring systems remain reliable, compliant, and aligned with evolving business needs. The position plays a critical role in translating business requirements into effective system solutions, driving process improvements, managing system enhancements end-to-end, and supporting HR digital transformation initiatives that enable seamless HR operations for more than 10,000 employees across Danone Indonesia.

About Danone

  • Us, We offer and What's next Danone's Mission Danone's mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world.
  • We recognize the power people have to impact the world through their daily choices.
  • Each time we eat and drink, we vote for the world we want to live in.
  • We believe a healthy body needs healthy food, and healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies.

Responsibilities

  • Ensure the stability, continuity, and continuous improvement of HR applications and digital solutions.
  • Partner with HR, IT, and external vendors to translate business requirements into effective system solutions and enhancements.
  • Manage end-to-end system enhancement delivery, including requirement validation, testing, deployment, quality assurance, and post-implementation support.
  • Support HR digital transformation initiatives, stakeholder alignment, change management, user readiness, and issue resolution.
  • Maintain solution documentation and ensure compliance with governance, internal controls, data privacy, and regulatory requirements.

Requirements

  • Bachelor’s degree in Information Systems, Information Technology, Business Administration, or another relevant field.
  • Relevant experience in HRIS, business analysis, application support, solution delivery, digital transformation, process improvement, project coordination, or a related area.
  • Experience in gathering and documenting business requirements, coordinating system enhancements, conducting testing, and supporting implementation activities.
  • Experience working with multiple stakeholders, including business users, IT teams, project teams, and external vendors.
  • Familiarity with employee lifecycle processes, personnel administration, workforce data, payroll-related processes, benefits administration, document management, or employee self-service solutions would be an advantage.
  • End-to-end HR system enhancement management, from requirement gathering to deployment and support.
  • Strong analytical, documentation, testing, and problem-solving capabilities.
  • Effective stakeholder management, communication, and cross-functional collaboration.
  • High ownership, learning agility, attention to detail, and commitment to governance and confidentiality.

Preferred

  • Experience working with HR processes or HR technology solutions is preferred.
  • Experience in a multinational, shared-services, or complex organizational environment would be an advantage.