Customer Relations Executive

Join Ebury, a fast-growing fintech company, as a Customer Relations Executive in Bucharest. You will be the main point of contact for corporate clients, providing daily operational and trading assistance. The ideal candidate should have strong client-facing skills, operational know-how, and problem-solving abilities. Fluency in English and Romanian is required, and sales experience is a plus.

Servicing a portfolio of 200-300 clients, providing daily operational and trading assistance.

Responsibilities

• Acting as an ambassador for the product and service at a customer-facing level, promoting the company offering.
• Resolving client issues as they arise, taking ownership of client issues/queries and seeing them through to completion.