Utility Coordinator

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Responsibilities

• A Utilities Supervisor is responsible for utility operational oversight and development, team metrics and management, and acts as the point of contact for escalated issues.
• Serve as the point of contact for field personnel regarding operational concerns/issues.
• Research issues to determine causality.
• Complete portfolio-wide utility data audits, cleanup, and reporting.
• Manage additional ad hoc and ongoing projects to support operational functions as assigned by the Utilities Manager.
• Monitor and conduct conference calls with our utility department vendor, Conservice, to ensure metrics are within proper limits.
• Address concerns regarding service guarantees and work proactively to improve processes and communication.

Requirements

• High School Diploma or equivalent required.
• Bachelor’s Degree in Business or a related field preferred.
• 3-4 years of experience in a similar administrative role.
• Intermediate Excel and Microsoft Office skills.
• Knowledge of Project Management.
• Capability to lead and handle sensitive information professionally.
• Excellent communication skills, both written and verbal.
• Attention to detail.
• Capability to critically analyze situations and consider secondary and tertiary effects to both the business and stakeholders.

Pay

• The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 Annually.
• Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
• Additional Compensation This position is eligible to receive a discretionary annual bonus.

Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program.
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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