Administrative Assistant

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. We are seeking a dedicated individual to join our team as an Administrative Assistant . This role involves supporting daily departmental tasks, utilizing a working knowledge of company policies and procedures.

Responsibilities

• The role includes answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.
• Greet guests, visitors, and callers, route and resolve information requests from internal/external customers within scope.
• Guide and direct more complex customer inquiries to the appropriate staff member and/or management for resolution.
• Coordinate day-to-day tenant transactions; maintain, audit, and report all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in.
• Assist property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by the management.
• Prepare and maintain data entry requests to include paper/electronic document filing/archiving within various database systems.
• Review, prepare, and deliver various routine and ad-hoc reports for management.
• Ensure adequate office supplies and order as needed.

Requirements

• High School Diploma/GED is required.
• Minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience working in the leasing, real estate, property management, and/or related industry is preferred.
• Intermediate knowledge of Microsoft Office is essential.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Can interact effectively at all levels.

Requirements

Can be an effective member of project teams.

Compensation

The anticipated pay range/scale for this position is $21.09 to $22.00 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. Additional Compensation This position is not bonus-eligible.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

CA Privacy Notice

To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice . #LI-DNP