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Pre Litigated Credit Hire Handler

Davies

This role offers an excellent opportunity to investigate Complex credit hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value.

This is a fantastic opportunity to become part of our incredible Tactical Team and gain more experience in investigating credit hire claims with a view to significantly reducing the overall spend for our Insurer clients.

Responsibilities

  • •Prioritising and Organising
  • •Client Skills
  • •Commercial Awareness
  • •Drive to Succeed

Requirements

  • •Education - at least 3 GCSEs or equivalent are essential and a degree is preferable.
  • •Ability to use own initiative.
  • •Ability to plan and prioritise workloads.
  • •Excellent listening and verbal communication skills.
  • •Good telephone negotiation skills.
  • •Ability to follow work processes and keep to Strategy.
  • •Ability to recognise when sensitivity and tact are required.
  • •Ability to make decisions and remain calm under pressure.
  • •Good IT skills including Word, Outlook, and experience of a Case Management System preferred.
  • •Experience of credit hire is essential.
  • The applicant would be expected to have been working in an environment where they have been exposed to credit hire cases for at least 12 months.
  • •Understanding of Pre Proceedings Credit Hire
  • •The life cycle of a file
  • •Knowledge of common law and litigation principles
  • •An understanding of costs and protective offers
  • •How to prepare a case for litigation

Adaptability

  • •People Skills
  • •Experience of handling Credit Hire files with evidence of managing own case load
  • •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
  • •Ability to use own initiative
  • •Ability to plan and prioritise workloads
  • •Excellent listening and verbal communication skills
  • •Good telephone negotiation skills
  • •Ability to follow work processes and keep to Strategy
  • •Ability to recognise when sensitivity and tact are required
  • •Ability to make decisions
  • •Ability to remain calm under pressure
  • •Good IT skills including Word, Outlook, and experience of a Case Management System preferred
  • •Adhere to the Keoghs Values

Benefits

Davies Incentive Plan

  • 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide

Personal Development

  • •This role offers an opportunity to develop a range of legal skills under supervision.
  • •Further career progression will depend on the File Handler aptitude and desire to move to a different business unit dealing with litigated fast track, fraud or multi track work.
  • •In addition opportunities occur for those with leadership potential to move into deputy and then team leader roles.

Working Hours

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Tech Scheme

  • Season Ticket Loan*
  • Gym Flex*

Discounts at local retail outlets

*after successfully completing probation

Every job at Davies