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Collection Admin

Cartrack

About Cartrack

  • We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Collection Admin to join our team.
  • Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

  • Collection Document– Coordinate with the Team Leader & Agent to follow up on outstanding payments and supporting documents (WHT, Collection Warning Letter, JNE Report).
  • Cross-Department Coordination – Collaborate with Finance, Operations, and other internal teams to resolve documents collection issues.
  • Data Analysis & Reporting – Analyze collection data, prepare reports & letter to support business decisions.
  • Data Management & Reconciliation – Maintain data accuracy and assist in reconciling payments, disputes, and outstanding accounts.
  • Compliance – Ensure collection activities follow internal policies and applicable regulations.

Requirements

  • Bachelor’s degree in administration or a related field.
  • 1–2 years of experience in Administration roles.
  • Proficiency in Microsoft Excel, including pivot tables, lookup functions, and charts, as well as basic Microsoft Word skills for document preparation and business correspondence.
  • Detail-oriented, with strong organizational skills and the ability to maintain accurate, well-organized documentation.