Partnership Program Coordinator

At YourMechanic, we have a vision that car repair should be as easy as buying a book on Amazon. We believe that life is too short to spend at the waiting room of an auto shop. We believe that people deserve a car repair experience that is hassle-free and totally transparent. At YourMechanic, we are making this happen. With a few clicks on our App or website, a highly trained mechanic comes to your home or office to fix your car. Welcome to Car Repair 2.0!

We are looking for a Partnership Program Coordinator to support and grow our business and mechanic partnership nationwide. As an ideal candidate, you have a "get it done" attitude and are committed to creating a phenomenal experience for our partners.

About yourmechanic

). You will empower thousands of mechanics to live a better life. We’re growing fast and offering the opportunity to build something that really matters.

Responsibilities

• Deliver exceptional service and support to our partners nationwide
• Support partnership program operations through analytics, process improvements, and logistics
• Proactively seek opportunities for program expansion and improvement (processes, policies, logistics), diving deep into data to drive all decision making
• Recruit, onboard and manage mechanics who are operating in the field
• Track, order, and disburse materials to mechanics
• Respond to customer and mechanic issues over phone and email

Requirements

• Minimum of 2 years experience with operations, logistics, and/or account management in fast-paced environment
• Excellent organizational, analytical, communication (written and oral), and interpersonal skills
• Skill in focusing on desired results, determining what is important and urgent, and clarifying next steps to meet goals
• Business relationship management skills, especially over the phone and by email
• BA/BS degree

Benefits

• We offer competitive pay / equity / benefits and other perks. Beyond that, we offer an opportunity to build something meaningful. Your work will redefine a massive industry ($150B a year), which is begging for disruption (read more here: