Operations Manager

At YourMechanic, we have a vision that car repair should be as easy as buying a book on Amazon. We believe that life is too short to spend at the waiting room of an auto shop. We believe that people deserve a car repair experience that is hassle-free and totally transparent.

With a few clicks on our App or website, a highly trained mechanic comes to your home or office to fix your car. Welcome to Car Repair 2.0! Seeking a Supply Operations Manager to support and grow our supply in mechanic partnerships nationwide. The ideal candidate is comfortable working for a startup and committed to creating a phenomenal experience for mechanic partners and users.

About yourmechanic

• At YourMechanic, we are making this happen.
• YourMechanic is backed by investors like Andreessen Horowitz & Softbank.
• We are focused on building the best car repair experience (Starbucks for Auto Repair).
• Your work will redefine a massive industry ($150B a year), which is begging for disruption (read more here: ).
• You will empower thousands of mechanics to live a better life.
• We’re growing fast and offering the opportunity to build something that really matters and leave a legacy.

Responsibilities

• Mechanic Partner Relations.
• Recruit, onboard, and manage mechanic partners.
• Mechanic Partner Support.
• Provide support to mechanic partners and manage the day-to-day issues of mechanic partners on our platform via phone and email.
• Analytics.
• Analysis and management of supply.
• Proactively seek opportunities for supply growth and improvement (processes, policies, and logistics).

Requirements

• Minimum of 3 years experience with operations, logistics, account management or related experience in a fast-paced environment.
• Strong communication skills (oral and written).
• Exceptional attention to detail & organization skills, and great follow-through on tasks.
• Drive and hustle.
• You’re a hustler at heart, are multitalented, and thrive in a high-pressure environment.
• Simply put, you have the get-it-done attitude.
• You do not need to know about car repair or have auto industry experience.
• BA/BS degree.
• The days of dropping your car to a shop, getting a ride back, picking it up and being oversold has come to an end.
• With a few clicks, people can get a totally transparent and fixed price and have a mechanic come to them to service their cars.