Sales Engineer

The Sales Engineer is an early-career presales professional who supports the sales team by assisting with technical discovery, demonstrations, and proof-of-concept activities. The SE I works closely with senior Sales Engineers and Account Managers to learn consultative selling skills, develop technical expertise, and gain hands-on experience with Sunbird’s solutions and customer use cases.

Responsibilities

• Assist with customer demonstrations of Sunbird’s solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases.
• Support proof-of-concept (POC) activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
• Support and maintain demo labs and environments, ensuring presales assets and demo materials—including systems, slides, documentation, and reference content—are current, clean and ready for customer engagements.
• Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
• Update and maintain CRM records (currently HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements.
• Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices to support consistent, high-quality customer engagements.

Requirements

• This is a remote position, but candidate must reside in United States.
• This role is focused on building foundational SE skills, understanding customer environments, and contributing to presales engagements under guidance and mentorship.
• Skills/Qualifications 1–3 years of experience in a technical, IT, or customer-facing role (presales experience a plus).
• Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
• Strong desire to develop consultative selling and customer-facing skills.
• Ability to communicate technical concepts clearly with guidance and preparation.
• Strong organizational skills and willingness to learn in a fast-paced sales environment.
• Comfortable working collaboratively with sales, SEs, and cross-functional teams.
• Product certification, engineering degree, or equivalent technical background preferred.
• Exceptional communication skills and fluency in English required; additional languages a plus.
• Willingness to travel up to 15–20% as needed.