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Associate System Consultant

rittal

As the Associate System Consultant , you provide technical support and solutions to the sales team and customers from pre-sales through installation and implementation.

About rittal

Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering.

We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

Responsibilities

  • Maintain extensive knowledge of complex aspects of products and systems and may present/demonstrate remotely and/or at client site.
  • Analyze customer requirements and illustrate how company solutions can provide value and support their organization.
  • Configure technical solutions for customers and ensure successful customer integration.
  • Answer client questions on product functionality and usage and solve sales support problems.
  • Provide technical consultation and knowledge transfer with sales staff/trainers/product support.
  • Identify and target engineering firms, which design, specify or purchase products, which can be supplied by Rittal.
  • Provide technical support to prospective engineering firms to include but not limited to application assistance, engineering, documentation, test results and written specifications.
  • Identify new projects and opportunities with prospective engineering firms.
  • Possess the ability to develop long-term relationships at key engineering firms and large specifying influencers in respective areas.
  • Support engineering firms with application help and support including supply drawings and cut sheets, technical and test data and other technical documentation requiring organizational approval or specified.
  • Deliver presentations to engineering groups and prospects.
  • Identify new projects and opportunities with prospective engineering firms and prospects.
  • Secure Approved Vendor List (AVL) status for the organization with prospective engineering firms.
  • Obtain global, local or project specifications for the organization.
  • Identify targeted OEMS, panel shops, contractors or integrators associated with the project.
  • Provide communication to the entire sales organization, as well as essential internal customers.
  • Rittal as the default provider for cabinets, climate control and IT products at the engineering firm.
  • Develop a process to maintain open projects.
  • Maintain an active, accurate database of all contacts at targeted engineering firms.
  • Communication market trends/requirements to product management.
  • Requires travel of up to 30% or greater, depending on business demands.
  • Other duties as assigned.

Requirements

  • 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required.
  • Engineering background is required – (Electrical or Mechanical).
  • Possess an aptitude for sales, including the skills and ability to sell.
  • Ability to create drawings and product cuts, proficient with CAD programs-Inventor, Solidworks, Eplan.
  • Prior experience as an Applications Engineer, Software engineer, or as a Hardware Design Engineer.
  • Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.

Preferred

  • Strong experience in reading and creating Electrical Schematics PLC programming experience is preferred.
  • Previous experience working at an Engineering firm is preferred.
  • Experience utilizing Customer Relationship Management tools is preferred.

Benefits

  • What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company.

Strong

Our goal is to create a safe work environment so that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US. #LI_JH1 #SalesIND If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.