Patient Care Coordinator
personalrx
- East Rutherford, United States
- Mid Level
- Posted
Patient Care Coordinator
Opportunity Knocks!
PersonalRx, an innovative and rapidly growing national pharmacy, is seeking a detail-oriented, organized, and energetic Patient Care Coordinator to join our team. This role is ideal for someone with retail pharmacy experience who enjoys communicating with pharmacies, physicians, and patients to ensure seamless medication coordination.
About personalrx
- Our mission is to make it easier for patients to take the right medications at the right time—every time.
- Learn more at
Responsibilities
- Contact retail pharmacies to transfer prescriptions
- Communicate with doctors’ offices to obtain new prescriptions
- Handle incoming calls from pharmacies and physician offices
Accurately document call outcomes in our system
- Communicate call status and updates to internal team members
- Comprehensive training on our systems and services is provided during your first week.
Requirements
- High school diploma or equivalent
- Professional phone presence with strong empathy and attention to detail
- Ability to commute to East Rutherford, NJ
- Availability for a full-time, first-shift schedule
Preferred
- 1+ year of retail pharmacy experience
- 1+ year of customer service or patient care experience
- CPhT certification (PTCB or NHA/ExCPT)
- NJ State Pharmacy Technician License
- Bilingual (English/Spanish)
Pay
- Pay: $21.00–$22.00 per hour (based on experience)
- Competitive hourly pay ($21.00–$22.00 DOE)
Benefits
- At PersonalRx, we do more for patients—at no added cost. We provide:
- Employee referral program
- Opportunities for advancement based on performance
Stable first-shift schedule (no evenings or weekends)
- Apply Today!
- Join a company that values its employees, compensates competitively, and is transforming the way patients manage their medications.
- PersonalRx is an Equal Opportunity Employer (EOE).
Job Type: Full-time | In-person
Schedule: Monday–Friday, 9:00 AM–5:00 PM
No nights. No weekends. Better work–life balance.
About the Role
Spanish-speaking candidates are strongly encouraged to apply.
Who We Are
Free delivery
- Pre-sorted medications in personalized dose packs (instead of bottles)
- Clear labeling with patient name, medication, dosage, and time of day
