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Enrollment Specialist

personalrx

About personalrx

Join a Pharmacy That’s Redefining Patient Care..

At PersonalRX, we’re transforming how patients manage their medications. As a Full-Time Enrollment Specialist, you’ll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes — making sure they receive their medications safely, accurately, and on time.

We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time.

If you’re organized, caring, and love helping people, we’d love to meet you!

Responsibilities

  • Enrollment Specialist, you’ll be the first point of contact for new patients joining our service. Your day-to-day will include:
  • Guiding patients through our enrollment process and introducing them to PersonalRX services
  • Reviewing patient profiles for accuracy and completeness
  • Coordinating prescription deliveries and confirming upcoming refills
  • Answering patient questions with empathy and professionalism

Collaborating with pharmacy, billing, and insurance teams

  • Managing call queues and documenting all patient interactions accurately
  • Supporting Personal Care Coordinators to ensure smooth transitions and happy patients

Requirements

  • 1–2 years of customer service or patient-facing experience
  • High school diploma (required)
  • Excellent phone communication and interpersonal skills
  • Strong attention to detail and organization
  • Comfortable navigating computer systems and multitasking
  • Compassionate, patient, and professional personality

Preferred

  • Healthcare or pharmacy experience is a plus

Pay

Competitive salary: Up to $45,000 (based on experience)

Benefits

  • Career growth in a rapidly expanding national company
  • Annual reviews & advancement opportunities

Supportive, mission-driven team

  • No nights or weekends — enjoy true work-life balance
  • Ready to Make a Difference? If you’re energetic, empathetic, and passionate about patient care, this is your chance to grow your career while helping others live healthier, happier lives.

Paid Time Off + Company Holidays

  • Apply today! Qualified candidates will be contacted.
  • PersonalRX is proud to be an Equal Opportunity Employer.