Technical Services Consultant / IT Consultant

• Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)
• $100,000-$125,000 annually

About gomainspring

The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.

Responsibilities

• DC Metro Area

1

• Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
• Diagnose and resolve complex IT issues across various platforms and systems.
• Provide technical support and guidance to team members and end-users.
• Implement and troubleshoot IT infrastructure, including hardware, software, and network systems.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Collaborate with other departments to identify and address IT needs and improvements.
• Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.
• environments.
• Active Directory Administration
• Azure
• cloud platforms.
• firewall configurations (Unifi and PFSense troubleshooting a plus)
• Linux systems administration
• ConnectWise PSA
• ScreenConnect, and

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 10 years of experience in IT support or a similar role (5 as a lead role).
• Strong knowledge of IT systems, networks, and software applications.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.
• VMware
• Office 365, Entra, Intune
• PowerShell scripting
• for automation tasks is a must.
• Proficient with
• network security
• Teams Room Configuration

ITGlue

• are a plus.
• Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
• Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.

Benefits

• MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.
• Medical, Dental and Vision coverage for employee and family
• 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1 st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
• Health Reimbursement Account (HRA) w/ medical coverage
• 7 Paid Holidays + 1 Floating Holiday
• Tuition Reimbursement Program
• Employee Referral Program
• Dynamic Recognition and Rewards
• Work with Industry-Leading Talent
• Promotion and Advancement Tracks