Part Time Front Desk Associate (Weekend Swing Shift)

About Action Property Management

• With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management.
• Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry.
• Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.
• Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices.
• Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
• Proudly certified as a
• Rated 4.0 stars on Glassdoor -

Why You'll Love Working at Action

• Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.
• Join us at Action Property Management and make a meaningful impact.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Requirements

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent.
• At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach
• in 2025

Benefits

• Action Property Management is committed to attracting and retaining the best talent in the industry.
• Check out our reviews here
• Comprehensive health benefits and paid time off package for qualifying employees
• Exclusive employee discounts through ADP Marketplace

On-going hospitality and property management training

• Values driven company culture promoting team work and excellence
• At Action Property Management, we believe in creating an environment where you truly love where you work.
• We offer competitive pay and ample opportunities for career growth and advancement.
• Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
• We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.

The schedule for this position is

Saturday-Sunday; 3 pm - 11 pm

Opportunities for career growth and advancement

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.