jobapplierUS Trainer
Wheely
- New York, United States
- Mid Level
- Posted
Join Wheely, a luxury chauffeur service, as a US Trainer. In this hands-on role, you will design, deliver, and continuously refine training content for our chauffeur fleet, ensuring a consistently exceptional, five-star luxury experience. You will work closely with local operations teams and our global headquarters, and your work will play a critical role in protecting Wheely's reputation and ensuring a consistently exceptional passenger experience as the business grows.
Responsibilities
- Assurer la qualité du service de Wheely en formant les chauffeurs à fournir une expérience de luxe exceptionnelle.
- Concevoir, livrer et affiner continuellement le contenu de formation pour la flotte de chauffeurs, en adaptant le contenu aux besoins du marché local.
- Établir et maintenir une boucle de rétroaction solide entre la formation, la qualité, les opérations et le support client pour améliorer continuellement le service.