Technical Assistant

Responsibilities

• Assist with site surveys, including signal scans, throughput tests, and capturing photos for equipment placement
• Support installations by mounting brackets, cable hooks, and running cables under the guidance of Senior Technicians
• Perform CPE (Customer Premises Equipment) recovery, removing equipment and tidying work sites
• Participate in callout repairs, inspecting sites for potential future issues and assisting with maintenance tasks
• Ensure all tools, equipment, and consumables are neatly organised and stocked in vehicles for daily operations
• Maintain cleanliness and order at job sites, including tidying up after installations or repairs
• Follow instructions closely and prioritise tasks as directed by the Install team
• Adhere to Health and Safety procedures and maintain high standards of personal and worksite safety
• Work effectively both independently and as part of a team in all weather conditions, confined spaces, and at heights
• Demonstrate pride in work ethic, company property, and the quality of installations

Requirements

• Matric (Grade 12)

Basic computer literacy

• Good working knowledge of hand and power tools used in installations
• Ability to work independently, as well as collaboratively within a team
• Physically fit and able to work in various environments, including heights and confined spaces
• Strong organisational skills and time management
• Presentable, reliable, and punctual with a positive, proactive attitude
• Willingness to work overtime as required

Preferred

• A valid driver’s license is advantageous
• Previous experience in a similar technical or installation environment is advantageous

Benefits

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team-driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Important Disclaimer

• Please ensure that the information you provide in your application is true, accurate, and correct.
• Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.
• By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes.
• For more details on how we handle personal information, please refer to our Privacy Policy on our website
• If you do not hear from us within 14 days, please consider your application unsuccessful.