Client Director (North Central)

Nexthink as a Client Director, where you will manage and grow our most important enterprise relationships. This role goes beyond traditional account management, as you will be the executive face of Nexthink, driving renewals, expanding platform adoption, and building multi-threaded, CxO-level relationships.

About Nexthink

You bring the hunger of a seller and the credibility of a trusted advisor

Responsibilities

• You will connect Nexthink's capabilities to your clients' priorities, such as reducing IT costs and improving employee productivity.
• You will also lead internal Nexthink resources to deliver an outstanding client experience and manage worldwide deployment and development of your assigned accounts.
• Establish and deepen multi-level relationships within assigned accounts, from IT teams to C-suite executives, acting as a trusted advisor.
• Develop and execute strategic account plans that drive license expansion, professional services adoption, and renewal excellence, setting the commercial direction for the portfolio.
• Partner with clients to build a clear, outcomes-driven roadmap that aligns Nexthink's platform to their business priorities, ensuring measurable value realization.

Requirements

• 10+ years of enterprise technology sales or account leadership, with a track record of consistently exceeding multi-million dollar revenue targets
• Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories
• Demonstrated success engaging and influencing at the executive level — including CIO, CHRO, and other C-suite stakeholders
• 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts
• You are intellectually curious and learn fast — Nexthink operates in a fast-moving market, and you adapt quickly
• You lead virtual teams by influence, not authority — and you're good at it
• You are a natural relationship builder — people trust you because you do what you say you're going to do
• You run disciplined pipelines, qualify rigorously, and don't chase the wrong opportunities
• You are a strategic thinker and a skilled operator — you can build a three-year account vision and close the quarter

Pay

USD 180,000 - 360,000