Customer Platform Architect (Middle East)

Join Filigran, a global cybersecurity company founded in 2022. As a Customer Platform Architect, you will support customers in deploying their on-premise infrastructure, conduct regular health checks, and provide advisory support during the pre-sales process. You will work closely with Customer Success Managers, Solution Engineers, and Engineering teams. The ideal candidate will have strong expertise in on-premise infrastructure, practical experience with containerization runtimes, and a background in customer-facing technical roles.

Responsibilities

• Assister les clients dans la conception, la mise en œuvre et la configuration de leur plateforme en fonction de leurs besoins.
• Diagnostiquer, résoudre et anticiper les problèmes techniques liés à l'infrastructure des clients.
• Effectuer des audits à la demande pour évaluer la performance et la résilience des plateformes et recommander des améliorations.