Account Executive (Direct Sales)

Join Relay, a fast-growing fintech company, as an Account Executive. In this role, you will have the opportunity to make a significant impact by empowering small businesses across North America. You will own the full sales cycle, from prospecting to closing, and work cross-functionally with internal departments. Relay offers a competitive salary, equity, comprehensive health benefits, a hybrid work environment, and a dog-friendly office.

We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more

We are looking for an Account Executive who thrives on championing the success of small businesses

If you're fueled by the passion to make a difference, have a proven track record of sales excellence, and are committed to building trusting relationships with business owners and their accountants and bookkeepers, then Relay is the place for you!

Responsibilities

• Own the full sales cycle from prospecting to close, driving new business across inbound and outbound channels and ensuring successful post-close activation.
• Become an expert in our product and industry to advise business owners and their accountants and bookkeepers in a high-trust manner while aligning their goals/objectives with our product capabilities.
• Cross-functionally work with internal departments such as Business Development, Marketing, Revenue Operations, and Sales Enablement to innovate and improve the overall sales process.
• You enjoy collaborating with other departments and mentoring/coaching junior team members

Requirements

• You have strong interpersonal skills, a growth mindset, and the adaptability to thrive in a fast-scaling, evolving environment
• You have a consultative, discovery-led sales approach and can translate customer needs into clear business value
• You are proficient with CRM software and other sales-related tools (e.g. Salesforce, Outreach, ZoomInfo, etc.) and are not only AI-curious but actively leverage AI to improve your prospecting efficiency, personalize outreach, and elevate your day-to-day sales effectiveness
• You have experience with strategic account-based prospecting and outbound pipeline generation
• You have 2+ years of full sales cycle or account management experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers
• You have worked with SMBs in North America
• You are proficient in Spanish

Preferred

• You have experience in fintech, accounting software or a neobank