Marketing Operations Manager

Join Relay, a high-growth fintech company, as a Marketing Operations Manager. In this role, you will be at the intersection of Marketing and Sales, optimizing our marketing technology stack and driving top-of-funnel growth. You will have the opportunity to take ownership, solve complex challenges, and make a meaningful impact on Relay's growth and scalability.

Posséder et optimiser notre pile technologique marketing, avec HubSpot au cœur, en construisant les systèmes, les processus et les rapports qui donnent à nos équipes la visibilité dont elles ont besoin pour prendre des décisions impactantes.

About Relay

You are a strong communicator who thrives in cross-functional environments and can translate complex information into clear, actionable insights

Responsibilities

• Diriger les initiatives d'opérations marketing qui stimulent la croissance du haut de l'entonnoir, en définissant des indicateurs de succès clairs et en ajustant proactivement les stratégies en fonction des performances.
• Construire des modèles d'attribution multi-touch pour comprendre le parcours client et mesurer l'efficacité marketing, en définissant des KPI, en développant des tableaux de bord et des rapports.
• You have hands-on experience with HubSpot as a marketing automation platform, including workflows, reporting, and CRM/Marketing Hub administration

Requirements

• You are proficient with CRM platforms and integrations (Salesforce, Iterable), sales productivity tools (Outreach, Gong), and enrichment providers (Clay, ZoomInfo)
• You have experience leveraging AI tools, with a proven track record of building agents and automations that solve real operational challenges
• You have 4+ years of experience in an operations role within a data-driven environment, ideally in a high-growth B2B SaaS or fintech company
• You thrive in a hands-on role, balancing attention to detail with the ability to think strategically and see the bigger picture
• You have a passion for process improvement, with the ability to analyze complex data, identify patterns, and translate business objectives into actionable quarterly strategies
• You're encouraged to apply even if your experience doesn't perfectly match the job description
• You have experience building RevOps infrastructure from the ground up or scaling operations in a high-growth environment
• You have worked with SMBs in North America
• You have experience with go-to-market (GTM) strategies that combine product-led growth (PLG) and sales-assisted motions