Recoveries Agent (Autolend)

Lendable, a fast-growing fintech company on a mission to revolutionize credit and savings. As a Recoveries Agent, you will play a crucial role in asset management, ensuring the timely retrieval of vehicles and managing the complexities of recovering impounded or seized vehicles. You will be responsible for responding to customer and third-party communications, evaluating customers' financial circumstances, and following company policies and legal regulations. This is an exciting opportunity to take ownership, work in a small team of exceptional people, and build the best technology in-house.

Responsibilities

• Effectively respond to inbound customer and third party supplier communications through multiple channels including debt collection agencies, recovery agents and auction houses.
• Initiate outbound communications (calls and emails) to recovery agents and other third party suppliers when necessary.
• Evaluate customers’ financial circumstances to determine their ability to repay their arrears and recommend appropriate solutions.