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Solutions Engineer

Glean

Skills

Required

  • cloud infrastructure
  • Azure
  • cloud infrastructure platforms
  • IaaS
  • GCP
  • AWS
  • identity services
  • Single Sign-On SSO
  • Entra
  • ID
  • Okta

Preferred

  • Glean
  • performing interactive demonstrations
  • raise feature requests

In this role, you will be a trusted technical advisor to the local sales team, partners, and customers. You will work on exciting projects with forward-thinking organizations, guiding them on their Generative AI journeys.

About Glean

Glean as a Solutions Engineer in the UK&I region.

Responsibilities

  • Your responsibilities will include performing interactive demonstrations of the Glean platform, educating technical teams on the architecture of the platform, scoping and executing pilot exercises, and presenting at company-sponsored events.
  • Performing interactive demonstrations of the Glean platform to prospective customers and educating their technical teams on the architecture of the platform.
  • Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives are validated.
  • Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand our future roadmap.

Requirements

  • You should have excellent analytical and problem-solving skills, familiarity with cloud infrastructure platforms, and at least 5+ years of experience in enterprise software pre-sales.
  • You possess excellent analytical and problem-solving skills with the ability to handle complex technical challenges
  • Familiarity with cloud infrastructure (IaaS) platforms such as GCP, AWS, and Azure
  • Familiarity with identity services and Single Sign-On (SSO) providers such as Azure/Entra ID, Okta, and protocols such as SAML, SCIM, and OIDC
  • You are able to explain complex technical concepts in layman’s terms to help educate and train our customers, prospects, and partners
  • Familiarity with security concepts and tools, e.g. Firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies
  • You are comfortable presenting, both virtually and in person
  • You will have a bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience)
  • Familiarity with APIs, including sending and receiving data from API endpoints, and how to troubleshoot issues
  • At least 5+ years of experience in enterprise software pre-sales and have used value-based discovery frameworks

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