Business Operations Manager (Belgium)

Join Fixico, a fast-growing startup in the automotive industry, as a Business Operations Manager in Belgium. In this role, you will be responsible for managing all transactional damages, ensuring repairs are followed up, issues are resolved quickly, and all parties remain satisfied. You will combine hands-on operational execution with relationship management, visiting repair shops in the field and strengthening partnerships. The position offers a competitive salary package, flexible office hours, and various benefits.

Gestion des dommages transactionnels en Belgique, suivi des réparations et résolution rapide des problèmes.

You are comfortable making calls and being the voice of Fixico

Responsibilities

• Responsabilité opérationnelle pour le réseau de réparation en Belgique, y compris l'exécution opérationnelle et la gestion des relations.
• Visites sur le terrain pour renforcer les partenariats avec les ateliers de réparation et identifier les lacunes dans le réseau.

Requirements

• Are you someone who thrives in a fast-paced environment, thinks on their feet, and loves solving complex operational puzzles, while also enjoying getting out into the field to build real relationships?
• You have 2-5 years of experience as a Fleet Manager, Account Manager, Customer Success, or in a similar operational or relationship-focused role; you act decisively and find solutions under pressure
• You are administratively strong and have a sharp eye for detail
• You are a natural relationship-builder who is just as comfortable on the phone as in front of a repair shop owner
• You are proactive, structured, and able to juggle multiple priorities simultaneously
• You are fluent in French, Dutch, and English, given the Belgian scope
• You are willing and able to travel within Belgium roughly 1-2 times a month
• Are you self-motivating, flexible, ambitious, and social, and are you looking for a challenging opportunity that combines operational ownership with relationship-building in the field?