Product Quality & Technical Operations Internship

Join our Professional Services team as a Technical QA Intern. In this hands-on technical internship, you will validate customer-facing changes before they reach production, test changes in a sandbox environment, and help us maintain control of releases. You will work closely with Engineering, Product, and customer-facing teams, gaining a genuine understanding of how a B2B SaaS product works end to end.

You do not need to know all of these before joining. They are some of the technologies and tools you will encounter while learning the platform:

This is a first job, and we're hiring for it as such. We don't expect professional experience. We expect curiosity, care and enough technical grounding to get going

Playwright

• And when you find yourself doing the same manual task for the tenth time, your instinct is to wonder whether you could automate it
• You notice details, but you do not lose sight of the full customer journey
• When something fails, you do not immediately hand it to someone else. You click around, inspect the request, look at the data, check the logs and try to understand what actually happened
• You enjoy learning by doing and are comfortable saying, “I don’t know yet — let me investigate.”
• This role tends to suit someone who is naturally curious about how things work
• Experience with testing or automation tools such as Postman, Playwright or Selenium

Responsibilities

• Test changes before they ship, validate functional and visual changes in sandbox, and run end-to-end checks to ensure complete customer journeys continue working after changes.
• Keep visibility over what is included in each release and whether it has been validated, help make sure untested changes do not accidentally reach customers.
• Identify repetitive or error-prone tasks in your daily work, use AI and lightweight automation to make testing and investigation faster.
• Java / Spring Boot
• Postman
• Couchbase
• PostgreSQL
• Claude Code
• Cursor

Requirements

Must have

• A methodical mindset and the instinct to understand why something broke rather than simply report that it did
• What matters more than knowing every tool is being comfortable exploring unfamiliar technology and learning how the pieces connect
• Datadog
• GitLab

Vue / Nuxt

• Ability to explain what you found clearly enough for someone else to reproduce it
• Professional working English and confidence using AI tools thoughtfully as part of your work

REST APIs

• Some familiarity with APIs, SQL/databases and Git — you do not need to be an expert
• Enough technical curiosity to explore APIs, databases, logs and code when investigating a problem
• Basic programming and software-development knowledge from your studies, personal projects or other hands-on experience

You do not need years of experience

• Bring curiosity, technical foundations and the willingness to investigate until things make sense
• You have automated something repetitive with a script, whether for university, work or yourself

Preferred

• An interest in payments, subscriptions, SaaS or travel technology